What is ISO 20022 and why does it matter?
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ISO 20022 is the global standard for financial messaging — adopted by SWIFT, the Federal Reserve, and over 70 central banks. Digital assets that comply (XRP, XLM, ALGO, HBAR, XDC) are structurally positioned as the on-ramp layer for trillions in institutional settlements. XRPL Capital lets you build automated exposure to this transition now.
How does automated portfolio management work?
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You set your goals, risk profile, and time horizon. Our algorithm allocates across your selected assets using Modern Portfolio Theory principles, rebalances daily to maintain target weights, and reinvests staking rewards and investment returns automatically — similar to how Betterment and Wealthfront manage ETF portfolios.
Is my identity verified before I can withdraw?
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Yes. KYC verification is required before withdrawals. You submit a government-issued document plus a selfie. Our team reviews submissions and you can track status in Account Settings. If rejected, you can re-submit with updated documents at any time.
What security measures protect my account?
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We offer TOTP, SMS, and email 2FA. Every login is logged with device, IP, and location — you can revoke sessions remotely. Withdrawal whitelisting ensures funds can only leave to pre-approved addresses. Login alerts email you on any unrecognised access.
Trading: 0.1% flat per order (0.05% for Institutional). No management fee on your holdings — unlike Betterment and Wealthfront which charge 0.25% AUM annually. Membership tiers are flat monthly fees that unlock investment product access.
Can I connect my own XRP wallet?
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Yes. Alongside our custodial wallets, you can add external XRP Ledger wallet addresses. Balances and transactions from external wallets are visible in your dashboard with full ledger hash verification.
How do staking rewards work?
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Stake supported assets into flexible or locked positions. Rewards accrue in real time and are automatically reinvested into your portfolio — no manual claims. APY varies by asset and lock duration. Lock periods and APY are shown before you commit.
How do I contact support?
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Submit a support ticket from your dashboard — select a category, set priority, and attach files if needed. A unique reference number (e.g. XRC-00412) is issued immediately. Premium users receive priority SLA. Institutional clients get a dedicated account manager.